Top Best 9 CRM for Digital Marketing Agency 2024

if you’re running a digital marketing agency, you know how important it is to manage your relationships with your clients, prospects, and leads. You need a tool that can help you track, organize, and communicate with them effectively, as well as automate your marketing campaigns and measure your results.

Best CRM for Digital Marketing Agency 2024

That’s where a CRM (customer relationship management) system comes in handy. A CRM system is a software that helps you store and manage all the information related to your contacts, such as their names, email addresses, phone numbers, preferences, interactions, and more. It also helps you create and execute marketing strategies, such as email marketing, social media marketing, content marketing, and more.

But not all CRM systems are created equal. Some are better suited for digital marketing agencies than others, depending on their features, pricing, ease of use, and integration options. To help you choose the best CRM system for your digital marketing agency in 2024, we’ve compiled a list of the top 9 options, based on our research and experience. Here they are:

1. Zoho CRM

Zoho CRM is one of the most popular and versatile CRM systems on the market. It offers a comprehensive set of features for managing your contacts, leads, deals, campaigns, and analytics. It also integrates with over 300 apps, including Zoho’s own suite of products, such as Zoho Mail, Zoho Docs, Zoho Projects, and more.

Zoho CRM is ideal for digital marketing agencies because it allows you to create and manage multi-channel marketing campaigns, such as email, social media, webinars, and SMS. You can also segment your audience based on various criteria, such as location, industry, behavior, and more. You can also track and measure the performance of your campaigns, using built-in reports and dashboards.

Zoho CRM offers a free plan for up to 3 users, and paid plans starting from $14 per user per month. You can also try it for free for 15 days.

FeaturesPricing PlansProsCons
– Sales automation– Free: $0 per user per month– Free plan available– AI features only on top tiers
– Analytics and reporting– Standard: $14 per user per month– Affordable pricing plans– Limited custom fields
– Omnichannel communications– Professional: $23 per user per month– Automation on all plans– No integrations for free plan
– Collaboration tools– Enterprise: $40 per user per month– Multiple integrations
– Mobile app– Ultimate: $52 per user per month– Easy to use
– AI-powered assistant– CRM Plus: $52 per user per month– Mobile app
– Zoho One: $90 per user per month– 30- to 45-day money-back guarantee

2. HubSpot CRM

HubSpot CRM is another popular and powerful CRM system that offers a lot of features and integrations for digital marketing agencies. HubSpot CRM is part of HubSpot’s all-in-one marketing, sales, and service platform, which includes tools for email marketing, landing pages, blogging, SEO, social media, and more.

HubSpot CRM is ideal for digital marketing agencies because it allows you to create and manage inbound marketing campaigns, which are designed to attract, engage, and delight your prospects and customers. You can also use HubSpot’s marketing automation features to send personalized and timely messages to your contacts, based on their actions and interests. You can also track and measure the effectiveness of your campaigns, using HubSpot’s analytics and reporting tools.

HubSpot CRM offers a free plan for unlimited users, and paid plans starting from $50 per month. You can also try it for free for 14 days.

FeaturesPricing PlansProsCons
– Contact management– Free: $0 per user per month– Free plan with unlimited users and contacts– Limited customization and reporting
– Email marketing– Starter: $50 per user per month– Easy to use and intuitive interface– Expensive compared to competitors
– Live chat and chatbots– Professional: $500 per month for 5 users– Multiple integrations with other tools– No phone support for free plan
– Deals and tasks– Enterprise: $1,200 per month for 10 users– Powerful automation and analytics features– Steep learning curve for advanced features
– Reporting dashboard– Sales Hub: $50-$1,200 per month– 24/7 phone and email support for paid plans
– Website builder– Marketing Hub: $50-$3,200 per month– 14-day free trial for paid plans
– Landing pages– Service Hub: $50-$1,200 per month– Mobile app
– Forms– CMS Hub: $300-$900 per month– 30-day money-back guarantee

3. Pipedrive

Pipedrive is a CRM system that focuses on sales pipeline management. It helps you organize and manage your leads, deals, and activities, using a visual and intuitive interface. It also helps you automate your sales tasks, such as sending emails, creating reminders, and updating records.

See also Unlocking Success: 10 Effective Lead Generation Strategies for Your Business

Pipedrive is ideal for digital marketing agencies because it allows you to create and manage sales and marketing campaigns, using its built-in email marketing and web forms features. You can also integrate Pipedrive with over 150 apps, such as Mailchimp, Zapier, Google Ads, and more. You can also track and measure the performance of your campaigns, using Pipedrive’s insights and reports.

Pipedrive offers a free plan for up to 2 users, and paid plans starting from $14.90 per user per month. You can also try it for free for 14 days.

FeaturesPricing PlansProsCons
– Customizable pipelines– Essential: $14.90 per user per month– Easy to use and intuitive interface– No free plan
– Lead and deal management– Advanced: $27.90 per user per month– Multiple integrations with other tools– Limited customization and reporting
– Data import/export– Professional: $49.90 per user per month– Powerful automation and analytics features– Phone support only on highest tier
– Basic meeting scheduler– Power: $64.90 per user per month– Machine learning-powered sales assistant– Expensive compared to competitors
– Contacts map– Enterprise: $99 per user per month– Built-in telephony feature
– Sales Assistant AI– API access for full customization
– Visual dashboards– 14-day free trial for paid plans
– World-class data storage– 30-day money-back guarantee

4. Salesforce CRM

Salesforce CRM is one of the most widely used and trusted CRM systems in the world. It offers a comprehensive and customizable set of features for managing your contacts, leads, opportunities, accounts, and more. It also integrates with over 3,000 apps, including Salesforce’s own cloud-based products, such as Marketing Cloud, Service Cloud, and Commerce Cloud.

Salesforce CRM is ideal for digital marketing agencies because it allows you to create and manage targeted and personalized marketing campaigns, using its email marketing, social media marketing, and advertising features. You can also use Salesforce’s marketing automation and AI features to optimize your campaigns and deliver the right message to the right person at the right time. You can also track and measure the impact of your campaigns, using Salesforce’s analytics and reporting tools.

Salesforce CRM offers a free plan for up to 10 users, and paid plans starting from $25 per user per month. You can also try it for free for 30 days.

FeaturesPricing PlansProsCons
– Contact management– Essentials: $25 per user per month– Free 30-day trial– No free plan
– Email marketing– Professional: $75 per user per month– Extensive customization options– More expensive than top competitors
– Live chat and chatbots– Enterprise: $150 per user per month– Multiple integrations with over 1,000 other platforms– Complicated to set up and learn
– Deals and tasks– Unlimited: $300 per user per month– Powerful automation and analytics features– Time-consuming to maintain
– Reporting dashboard– Marketing Cloud: $400-$3,200 per month– Easy to use and intuitive interface
– Website builder– Sales Cloud: $25-$300 per user per month– 24/7 phone and email support for paid plans
– Landing pages– Service Cloud: $75-$300 per user per month– Machine learning-powered sales assistant
– Forms– CMS Cloud: $300-$900 per month– 30-day money-back guarantee

5. Freshsales

Freshsales is a CRM system that offers a simple and user-friendly interface for managing your contacts, leads, deals, and more. It also offers features for email marketing, phone calling, chat, and web forms. It also integrates with over 250 apps, such as Freshdesk, Freshchat, Freshmarketer, and more.

Freshsales is ideal for digital marketing agencies because it allows you to create and manage email marketing campaigns, using its built-in email templates, tracking, and scheduling features. You can also use Freshsales’ AI features to segment your audience, score your leads, and prioritize your tasks. You can also track and measure the results of your campaigns, using Freshsales’ reports and dashboards.

Freshsales offers a free plan for unlimited users, and paid plans starting from $12 per user per month. You can also try it for free for 21 days.

FeaturesPricing PlansProsCons
– Contact management– Free: $0 per user per month– Free plan with unlimited users and contacts– Limited customization and reporting
– Email marketing– Starter: $15 per user per month– Easy to use and intuitive interface– Expensive compared to competitors
– Live chat and chatbots– Professional: $49 per user per month– Multiple integrations with other tools– No phone support for free plan
– Deals and tasks– Enterprise: $99 per user per month– Powerful automation and analytics features– Steep learning curve for advanced features
– Reporting dashboard– Sales Hub: $50-$1,200 per month– AI-powered lead scoring on all paid plans
– Website builder– Marketing Hub: $50-$3,200 per month– Mobile app with voice note features
– Landing pages– Service Hub: $50-$1,200 per month– 30-day money-back guarantee
– Forms– CMS Hub: $300-$900 per month– 24/7 phone and email support for paid plans
See also How to Use the Whatsapp TV Secret Guide to Make 100k to 200k+ Monthly

6. Monday.com

Monday.com is a CRM system that offers a flexible and collaborative platform for managing your contacts, leads, projects, and more. It allows you to create and customize your own workflows, using its drag-and-drop interface and various templates. It also integrates with over 40 apps, such as Gmail, Slack, Zoom, and more.

Monday.com is ideal for digital marketing agencies because it allows you to create and manage marketing projects, such as content creation, SEO, social media, and more. You can also use Monday.com’s automation and integration features to streamline your processes and connect your tools. You can also track and measure the progress and performance of your projects, using Monday.com’s charts and boards.

Monday.com offers a free plan for up to 2 users, and paid plans starting from $8 per user per month. You can also try it for free for 14 days.

  • Features:

    • Unlimited customizable pipelines and contacts
    • 2-way email integration with Gmail and Outlook
    • AI email generator and tracking
    • Activity management and logging
    • Quotes and invoices
    • Sales forecasting and analytics
    • Lead scoring and capturing
    • Team goals and performance tracking
    • Custom CRM automations and integrations
    • Enterprise-grade security and governance
  • Pricing Plans:

    • Basic: $10 per user per month, billed annually. Includes unlimited boards, templates, iOS and Android apps, and one dashboard.
    • Standard: $14 per user per month, billed annually. Includes basic features, plus guest access, timeline and calendar views, automations and integrations (250 actions per month), and five dashboards.
    • Pro: $24 per user per month, billed annually. Includes standard features, plus private boards, chart view, time tracking, formula column, automations and integrations (25K actions per month), and 10 dashboards.
    • Enterprise: Contact sales for a quote. Includes pro features, plus enterprise-scale automations and integrations, multi-level permissions, advanced reporting and analytics, tailored onboarding, and 50 dashboards.
  • Pros and Cons:

    • Pros:

      • Forever free plan available for up to two seats
      • Modern, intuitive and visual dashboard
      • Highly customizable
      • 200-plus templates for creating boards and automations
      • Integrates with a ton of third-party apps
      • Excellent customer support
      • Animated fireworks any time you mark a task complete
    • Cons:

      • Confusing pricing plans because of per-seat (user) pricing
      • Minimum team size of three for paid plans
      • Free trial is only 14 days, whereas most project management platforms give 30
      • Agile sprints are clunky
      • Must have a Pro account for time tracking

7. Zendesk Sell

Zendesk Sell is a CRM system that offers a sleek and modern interface for managing your contacts, leads, deals, and more. It also offers features for email marketing, phone calling, chat, and web forms. It also integrates with over 300 apps, such as Zendesk Support, Zendesk Chat, Zendesk Guide, and more.

Zendesk Sell is ideal for digital marketing agencies because it allows you to create and manage email marketing campaigns, using its email templates, tracking, and analytics features. You can also use Zendesk Sell’s automation and AI features to optimize your campaigns and follow up with your contacts. You can also track and measure the performance of your campaigns, using Zendesk Sell’s reports and dashboards.

Zendesk Sell offers a free plan for up to 3 users, and paid plans starting from $19 per user per month. You can also try it for free for 14 days.

  • Features:

    • Account management: Manage your leads, contacts, and account information in one platform to get full customer context before your call or meeting.
    • Email: Sync your existing email to Sell and work more efficiently with alerts, templates, and automatic tracking.
    • Voice and text: Instantly log, record, and reference all calls, and send and receive texts directly from a lead, contact, or deal.
    • Tasks and activity tracking: Work uninterrupted through routine sales activities, like outreach and following up, to streamline your day.
    • Integrations and APIs: Plug into your existing tech stack with rich, open APIs, or build your own custom solutions using the Zendesk apps framework.
    • Sales tracking: Analyze lead and deal progression and quickly identify bottlenecks across each stage of your pipeline.
  • Pricing Plans:

    • Team: $19 per user per month, billed annually. Includes customizable sales pipeline, email and calendar integrations, task and appointment setting, call tracking and recording, and text messages.
    • Growth: $55 per user per month, billed annually. Includes team features, plus product and price book, advanced and custom sales reports, sales forecasting and goals tracking, prospecting and enrichment credits, and sequences.
    • Professional: $115 per user per month, billed annually. Includes growth features, plus lead and deal scoring, task automation, advanced roles and permissions, and company hierarchy.
    • Enterprise: $169 per user per month, billed annually. Contact sales for a quote. Includes professional features, plus unlimited pipelines and sequences, and enterprise-scale automations and integrations.
  • Pros and Cons:

    • Pros:

      • Modern, intuitive and visual dashboard
      • Highly customizable
      • Integrates with a ton of third-party apps
      • Excellent customer support
      • Lower total cost of ownership than some competitors
    • Cons:

      • Confusing pricing plans because of per-seat (user) pricing
      • Minimum team size of three for paid plans
      • Free trial is only 14 days, whereas most project management platforms give 30
      • Agile sprints are clunky
      • Must have a Professional account for time tracking
See also The Future of European Commercial Real Estate Market

8. Insightly

Insightly is a CRM system that offers a robust and scalable platform for managing your contacts, leads, projects, and more. It also offers features for email marketing, web forms, and landing pages. It also integrates with over 200 apps, such as Gmail, Outlook, Mailchimp, and more.

Insightly is ideal for digital marketing agencies because it allows you to create and manage marketing campaigns, using its campaign builder, email templates, and tracking features. You can also use Insightly’s automation and workflow features to streamline your processes and tasks. You can also track and measure the ROI of your campaigns, using Insightly’s reports and dashboards.

Insightly offers a free plan for up to 2 users, and paid plans starting from $29 per user per month. You can also try it for free for 14 days.

  • Features:

    • Account management: Manage your leads, contacts, and account information in one platform to get full customer context before your call or meeting.
    • Email: Sync your existing email to Sell and work more efficiently with alerts, templates, and automatic tracking.
    • Voice and text: Instantly log, record, and reference all calls, and send and receive texts directly from a lead, contact, or deal.
    • Tasks and activity tracking: Work uninterrupted through routine sales activities, like outreach and following up, to streamline your day.
    • Integrations and APIs: Plug into your existing tech stack with rich, open APIs, or build your own custom solutions using the Zendesk apps framework.
    • Sales tracking: Analyze lead and deal progression and quickly identify bottlenecks across each stage of your pipeline.
  • Pricing Plans:

    • Plus: $29 per user per month, billed annually. Includes customizable sales pipeline, email and calendar integrations, task and appointment setting, call tracking and recording, and text messages.
    • Professional: $49 per user per month, billed annually. Includes plus features, plus product and price book, advanced and custom sales reports, sales forecasting and goals tracking, prospecting and enrichment credits, and sequences.
    • Enterprise: $99 per user per month, billed annually. Contact sales for a quote. Includes professional features, plus lead and deal scoring, task automation, advanced roles and permissions, and company hierarchy.
  • Pros and Cons:

    • Pros:

      • Highly customizable sales workflows
      • Extensive third-party software integrations
      • Real-time data synchronization with mobile app
      • Robust project management tools
    • Cons:

      • Free plan is limited to two users
      • Workflow automation is only available in the more expensive plans
      • Phone support requires additional fee

9. SharpSpring

SharpSpring is a CRM system that offers a comprehensive and affordable platform for managing your contacts, leads, deals, and more. It also offers features for email marketing, landing pages, forms, and social media. It also integrates with over 2,000 apps, such as Zapier, WordPress, Shopify, and more.

SharpSpring is ideal for digital marketing agencies because it allows you to create and manage marketing campaigns, using its campaign builder, email templates, and landing page creator. You can also track and optimize your campaigns with real-time analytics, lead scoring, and reporting. SharpSpring also lets you rebrand and white-label the platform for your clients, and offer them flexible pricing and revenue-sharing options. With SharpSpring, you can grow your agency and deliver more value to your customers. Here are some of the features, pricing plans, pros and cons of SharpSpring CRM:

  • Features:

    • Marketing automation: Create and track email campaigns, landing pages, forms, and workflows based on user behavior and triggers.
    • CRM and sales automation: Manage leads, contacts, and opportunities with a visual pipeline, bi-directional CRM syncing, and automated tasks and reminders.
    • Analytics and reporting: Measure and optimize your marketing and sales performance with real-time data, custom reports, and lead scoring.
    • Integrations and APIs: Connect SharpSpring CRM with your existing tech stack using native integrations, Zapier, or the open API.
    • Agency view: Manage multiple clients and campaigns under one platform, with full rebranding and white-labeling capabilities.
  • Pricing plans:

    • 1K contacts: $449 per month for unlimited users, support, and features, and 1,000 contacts.
    • 10K contacts: $999 per month for unlimited users, support, and features, and 10,000 contacts.
    • 20K contacts: $1,449 per month for unlimited users, support, and features, and 20,000 contacts.
    • Agency: Custom pricing for agencies with more than 20,000 contacts, with flexible billing options and revenue-sharing opportunities.
    • Enterprise: Custom pricing for enterprises with millions of contacts, with enterprise-scale automations and integrations.
  • Pros and cons:

    • Pros:

      • Cost-effective compared to similar tools at this level
      • Highly customizable and flexible
      • Extensive third-party software integrations
      • Beautiful landing page templates designed to convert
      • Excellent customer support and training
    • Cons:

      • Configuration and setup can be difficult and time-consuming
      • Interface is cluttered and can be hard to navigate
      • Workflow automation is only available in the more expensive plans
      • Phone support requires additional fee

Leave a Comment

Your email address will not be published. Required fields are marked *

Follow Our channel on WhatsApp

X
error: Content is protected by Gurustab Team!!

Discover more from GURUSTAB.NET

Subscribe now to keep reading and get access to the full archive.

Continue reading

Scroll to Top