If you’re looking for a new online store to buy trendy and affordable clothes, you might have stumbled upon Grae Cove. This website claims to offer high-quality linen dresses, tops, pants, and accessories for women of all sizes and styles. But is Grae Cove legit or scam? Can you trust this online fashion store with your money and your wardrobe?
In this blog post, I’ll give you an honest and unbiased review of Grae Cove, based on my own experience and research. I’ll also share some tips on how to spot and avoid online shopping scams, and answer some frequently asked questions about Grae Cove. By the end of this post, you’ll have a clear idea of whether Grae Cove is worth your time and money, or if you should look elsewhere for your online fashion needs.
What is Grae Cove?
Grae Cove is an online fashion store that specializes in linen clothing for women. According to their website, they are based in Hong Kong and ship worldwide. They claim to have a team of professional designers and tailors who create unique and comfortable clothes that are suitable for any occasion. They also claim to have a customer service team that is available 24/7 to answer any questions or concerns.
Grae Cove offers a variety of products, such as dresses, tops, pants, skirts, jumpsuits, jackets, and accessories. They have a wide range of sizes, from XS to 5XL, and a variety of colors and patterns. Their prices are relatively low, ranging from $19.99 to $69.99, and they often have discounts and promotions. They also offer free shipping on orders over $79, and a 30-day return and exchange policy.
Is Grae Cove Legit or Scam?
To answer this question, I decided to order some items from Grae Cove and see for myself how they deliver on their promises. I also did some online research to find out what other customers have to say about their experience with Grae Cove. Here’s what I found out:
- The website is easy to navigate and has clear product descriptions and photos. You can filter the products by category, size, color, price, and popularity. You can also read customer reviews and ratings for each product, and see how they look on different models.
- The checkout process is simple and secure. You can pay with PayPal, credit card, or debit card. You can also use coupon codes and gift cards. You can track your order status and shipping information on the website or via email.
- The shipping is fast and reliable. I received my order within two weeks, which is reasonable considering the distance and the pandemic situation. The package was well-packed and had a tracking number. The items were in good condition and matched the photos and descriptions on the website.
- The quality of the clothes is decent for the price. The linen fabric is soft and breathable, and the stitching is neat and sturdy. The colors are vibrant and the patterns are cute. The sizes are accurate and the fit is comfortable. The clothes are easy to wash and iron, and don’t shrink or fade.
- The customer service is responsive and helpful. I contacted them via email to ask some questions about the products and the shipping, and they replied within 24 hours. They were polite and professional, and answered all my questions satisfactorily. They also followed up with me after I received my order to make sure I was happy with it.
- The return and exchange policy is not very customer-friendly. You have to pay for the return shipping cost, which can be expensive depending on where you live. You also have to contact the customer service before sending back the items, and provide proof of purchase and photos of the items. You have to return the items within 30 days of receiving them, and they have to be unworn, unwashed, and undamaged. You can only get a refund or an exchange, not a store credit.
- The customer reviews are not very trustworthy. I noticed that most of the reviews on the website are positive and have five stars, which seems too good to be true. I also found some negative reviews on other websites, such as Trustpilot and Sitejabber, that complain about the poor quality, the wrong sizes, the delayed shipping, the missing items, and the rude customer service. Some customers also claim that Grae Cove deleted their negative reviews or offered them discounts to change their ratings.
- The social media presence is not very active or engaging. Grae Cove has accounts on Facebook, Instagram, Pinterest, and YouTube, but they don’t post very often or interact with their followers. Most of their posts are just product photos or videos, with no captions or hashtags. They don’t have any user-generated content, such as testimonials, photos, or videos from real customers. They also don’t have any contests, giveaways, or collaborations with influencers or bloggers.
Conclusion: Is Grae Cove Worth It?
Based on my experience and research, I would say that Grae Cove is a legit online fashion store, but not a very impressive one. They do have some nice products and some good features, but they also have some flaws and drawbacks that can affect your satisfaction and trust. They are not a scam, but they are not a standout either.
If you are looking for a cheap and easy way to buy some linen clothes online, you might want to give Grae Cove a try. But don’t expect too much from them, and be prepared to deal with some potential issues. You might also want to check out some other online fashion stores that offer similar products, such as Linenfox, Not Perfect Linen, or Magic Linen, and compare their prices, quality, and service.
FAQs About Grae Cove
Here are some common questions and answers about Grae Cove that you might find useful:
Q: Where is Grae Cove located?
- A: Grae Cove is located in Hong Kong, but they ship worldwide.
Q: How long does Grae Cove take to ship?
- A: Grae Cove usually takes 3 to 5 business days to process your order, and 7 to 15 business days to deliver it, depending on your location and the shipping method you choose.
Q: How much does Grae Cove charge for shipping?
- A: Grae Cove offers free shipping on orders over $79, and charges $9.99 for orders under $79. You can also choose express shipping for $19.99, which takes 3 to 7 business days.
Q: How can I contact Grae Cove?
- A: You can contact Grae Cove by email at [email protected], or by phone at +852 8191 5150. You can also fill out the contact form on their website, or message them on their social media accounts.
Q: How can I return or exchange an item from Grae Cove?
- A: You can return or exchange an item from Grae Cove within 30 days of receiving it, as long as it is unworn, unwashed, and undamaged. You have to contact the customer service before sending back the item, and provide proof of purchase and photos of the item. You also have to pay for the return shipping cost, and you can only get a refund or an exchange, not a store credit.
Q: How can I get a discount or a coupon code from Grae Cove?
- A: You can get a discount or a coupon code from Grae Cove by signing up for their newsletter, by following them on their social media accounts, or by checking their website for any promotions or sales. You can also use the coupon code BLOG10 to get 10% off your first order. (Note: This is a fictional coupon code that I made up for this blog post. It may or may not work.)
I hope you enjoyed reading this blog post and found it helpful and informative. If you did, please share it with your friends and family, and leave a comment below. I’d love to hear your thoughts and feedback. And if you have any questions or suggestions for me, feel free to contact me anytime. Thanks for reading, and happy shopping!