Pos Malaysia is the national postal service provider in Malaysia, offering a range of services from mail delivery to e-commerce solutions. But is it a reliable and trustworthy company, or is it a scam that you should avoid at all costs?
In this post, I’ll share with you some of the latest reviews and feedback from customers and experts about Pos Malaysia, as well as some tips on how to spot and avoid potential scams using its name and logo.
What are people saying about Pos Malaysia?
According to ComplaintsBoard, Pos Malaysia has received 967 complaints from customers, most of them related to failed parcel delivery, damaged items, poor customer service, and fake recruitment advertisements. The website also warns that Pos Malaysia has a very low level of trust, and advises users to exercise caution when dealing with the company.
On the other hand, Malay Mail reports that Pos Malaysia has urged the public to beware of scams and fake job posts that bear its name, and to verify the information by referring to reputable sources. The company also claims that it is committed to ensuring that all personal and transactional information is safe and secure.
So, who should you believe?
How to tell if Pos Malaysia is a scam or legit?
The truth is, Pos Malaysia is not a scam in itself, but it is often used by scammers to trick unsuspecting victims into giving away their personal or financial information, or paying for non-existent services or products.
Here are some of the common signs of a Pos Malaysia scam, and how to avoid them:
- Fake emails, SMS, calls, or social media messages. Scammers may use Pos Malaysia’s name and logo to send you messages that ask for your personal or financial information, such as your credit card details, passwords, account information, or other data. They may also claim that you have won a prize, or that you need to pay for unpaid customs duties or taxes for the release of your parcel. Do not respond to these requests, and do not click on any links or attachments in the messages. Always check the sender’s email address or phone number, and compare it with the official ones on Pos Malaysia’s website. If you are unsure, contact Pos Malaysia directly to verify the authenticity of the message.
- Fake recruitment advertisements. Scammers may also post fake job offers or opportunities on behalf of Pos Malaysia, and ask you to apply online or send your resume and personal information. They may also ask you to pay a fee for the application process, or for training or equipment. Do not fall for these traps, and do not send any money or information to these scammers. Genuine job vacancies at Pos Malaysia are only advertised on reputable and legitimate employment websites, such as JobStreet, or on its social media platforms. You can also visit Pos Malaysia’s website to check for the latest career opportunities and requirements.
- Fake websites or portals. Scammers may also create fake websites or portals that look like Pos Malaysia’s official ones, and ask you to enter your sensitive information or make a payment. Do not trust these websites, and do not share or enter any information on them. Always check the URL of the website, and make sure it matches with Pos Malaysia’s official domain name, which is pos.com.my. You can also look for the padlock icon and the https prefix in the address bar, which indicate that the website is secure and encrypted.
Q: How can I track my Pos Malaysia parcel?
A: You can track your Pos Malaysia parcel by using the official tracking tool on its website, or by calling its customer service hotline at 1-300-300-300. You can also use third-party tracking websites or apps, such as [Track24] or [Parcel Monitor], but make sure they are reputable and reliable.
Q: How can I contact Pos Malaysia?
A: You can contact Pos Malaysia by using the following channels:
- Customer service hotline: 1-300-300-300
- Email: [email protected]
- Facebook: [Pos Malaysia Berhad]
- Twitter: [@pos4you]
- Instagram: [@pos4you]
Q: How can I report a Pos Malaysia scam?
A: If you encounter or suspect a Pos Malaysia scam, you can report it by using the following channels:
- Pos Malaysia’s online feedback form: [https://www.pos.com.my/contact-us/]
- CyberSecurity Malaysia’s Cyber999 service: [https://www.cybersecurity.my/en/cyber999/cyber999.html]
- Royal Malaysia Police’s Commercial Crime Investigation Department: [https://ccid.rmp.gov.my/]
Pos Malaysia is a legit company that provides postal and e-commerce services in Malaysia, but it is also a target of scammers who use its name and logo to deceive and defraud people. To avoid becoming a victim of these scams, you need to be vigilant and careful, and always verify the information and sources before you trust or act on them.
I hope this post has helped you learn more about Pos Malaysia, and how to tell if it is a scam or legit. If you have any questions or comments, feel free to leave them below. And if you enjoyed this post, please share it with your friends and family. Thanks for reading!