Eyowo is a fintech company operating in Nigeria, offering a wide range of financial services.
Whether you require assistance with bill payments, money transfers, budgeting, or savings, Eyowo provides a comprehensive platform to manage all your financial needs.
However, as with any service, you may encounter issues while using Eyowo. This blog post aims to assist you in reaching out to Eyowo’s customer support for resolution through various communication channels, such as WhatsApp, email, phone calls, or other available means.
What is Eyowo’s core focus?
Eyowo is a regulated financial institution under the Central Bank of Nigeria, serving both individuals and businesses in Nigeria. These financial services are provided by two regulated entities: Eyowo Integrated Payments Limited and Eyowo Microfinance Bank.
Through Eyowo, you can conveniently handle bill payments, money transfers, budgeting, and savings, all within a single platform. Furthermore, Eyowo has partnered with Mastercard to offer one of Nigeria’s most secure cards.
How to get in touch with Eyowo
There are several methods to contact Eyowo’s customer support team, including by phone, email, and social media. Below are the contact details:
Eyowo Phone Number
To speak with a customer care representative, you can dial Eyowo’s phone number at 23417001520.
Alternatively, if you prefer to send an email, you can reach out to them at [email protected].
You can also engage with Eyowo on various social media platforms. Eyowo’s Facebook page can be found at facebook.com/MyEyowo, and they can be reached on Twitter at @eyowo. Additionally, you can connect with them on LinkedIn at linkedin.com/company/eyowo/.
When reaching out to Eyowo’s customer care, it’s essential to provide comprehensive details about the issue you’re facing. This will enable the representative to better comprehend and resolve the problem effectively. Depending on the nature of your issue, you might also be required to furnish personal information like your account number or transaction ID for assistance.
Is Eyowo a Legit Service or a Scam?
Eyowo is a legitimate financial technology company that holds licenses from the Central Bank of Nigeria as both a Payments Solutions Provider and Microfinance Bank. The company places a high emphasis on the safety and security of its users’ data and transactions.
It is crucial, however, to exercise caution and follow best practices when using any financial service. This includes creating strong passwords and remaining vigilant against phishing scams to protect your personal information and account.
Eyowo’s Peer-to-Peer Payments
Peer-to-peer (P2P) payments have revolutionized the way we transfer money, enabling instant transactions anytime and anywhere. Eyowo simplifies this convenience by allowing users to transact using their phone numbers, eliminating the need for complex account numbers or banking details.
Eyowo Loan App
Eyowo operates as a digital banking platform offering various financial services, including a loan app called Eyowo X. This app is designed to enhance your financial management by providing instant accounts for both personal and business use. With Eyowo X, you can manage multiple accounts in one place, send money to friends, family, and bank accounts, or even send funds to individuals using their phone numbers.
The Eyowo lending platform offers straightforward, digital, and reliable financial loans to anyone with just a phone number, without the need for a BVN (Bank Verification Number), collateral, documentation, or a guarantor.
Additional Information About Eyowo
Eyowo goes beyond payments and also offers savings features, allowing users to regularly set aside money. However, it’s important to note that due to the revocation of operating licenses for some microfinance banks in Nigeria, which also affected Eyowo’s digital wallet, customers may be unable to send or withdraw funds until the issue is resolved with the Central Bank of Nigeria.
Frequently Asked Questions (FAQs) About Eyowo
Here are some commonly asked questions about Eyowo along with their answers:
1. How can I sign up for an Eyowo account?
You can sign up for an Eyowo account by visiting their website or downloading their mobile app from your app store. Follow the registration process, provide the required information, and create a secure password to complete your account setup.
2. Is Eyowo safe and secure?
Yes, Eyowo places a high priority on user security and privacy. They employ advanced encryption techniques and security measures to protect your financial information and transactions.
3. How can I deposit money into my Eyowo account?
You can deposit money into your Eyowo account through various channels, including bank transfers, card payments, or by receiving funds from other Eyowo users. Detailed instructions on funding your account can be found on the platform.
4. How do I transfer money with Eyowo?
To transfer money with Eyowo, you can use their mobile app or USSD code on your mobile device. Select the “Transfer” option, enter the recipient’s details, and follow the prompts to complete the transfer.
5. Can I use Eyowo for international money transfers?
Eyowo currently focuses on domestic money transfers within Nigeria. International money transfers are not available through the Eyowo platform at this time.
6. How long does it take for money transfers to reflect in the recipient’s account?
Money transfers on Eyowo are typically instant. However, occasional delays may occur due to network or banking issues. If you experience delays, you can contact Eyowo’s customer support for assistance.
7. How can I contact Eyowo’s customer support?
You can reach Eyowo’s customer support through the contact information provided in this article.
8. What fees does Eyowo charge for its services?
Eyowo maintains transparency regarding its fees, which can be found on its website and mobile app. You can access details about transaction fees, withdrawal charges, and other applicable fees in their fee schedule.
9. Can I link my bank account to Eyowo?
Yes, you can link your bank account to Eyowo.
Eyowo is a trustworthy fintech firm that provides a variety of services to assist individuals and businesses in Nigeria in effectively handling their financial matters.
If you happen to face any challenges while using Eyowo, you have the option to reach out to their customer support via phone, email, or social media.
It is important to emphasize the specific details of the issue you’re encountering and to also remain vigilant in safeguarding your account and personal information.