If you’re looking for a way to save money on your next flight, you might have stumbled upon Ly.com, a website that claims to offer the lowest fares from China to other countries. But before you book your ticket, you might want to read this review first. Is Ly.com legit or scam? Can you trust this site with your credit card information and travel plans? In this post, I’ll reveal the truth about Ly.com, based on my own experience and the feedback from other travelers who have used this site. I’ll also share some tips on how to avoid getting scammed by shady flight booking sites and how to find the best deals for your trip.
What is Ly.com?
Ly.com is a third-party flight booking site that operates mainly in China, but also offers international flights to and from other countries. According to its website, Ly.com has over 100 million registered users and cooperates with more than 500 airlines and 800,000 hotels worldwide. It also claims to have the lowest prices and the best customer service in the industry.
Sounds too good to be true, right? Well, that’s because it is. Ly.com is not a reliable or trustworthy site, and there are many reasons why you should avoid booking your flight with them. Here are some of the most common complaints and issues that customers have reported about Ly.com:
- Ly.com often shows fake or outdated prices that are not available for booking. When you try to book a flight, you might get an error message, a higher price, or no confirmation at all.
- Ly.com charges hidden fees and taxes that are not disclosed upfront. You might end up paying more than what you expected, or even more than what the airline charges directly.
- Ly.com does not provide any customer support or assistance. If you have any questions, problems, or changes to your booking, you might not be able to reach them by phone, email, or chat. And if you do, they might not be able to help you or give you a refund.
- Ly.com does not honor the terms and conditions of the airlines. If you miss your flight, need to cancel, or change your itinerary, you might not be able to do so with Ly.com, even if the airline allows it. You might also lose your entire booking or face additional penalties.
- Ly.com does not protect your personal or financial information. There have been reports of customers getting fraudulent charges on their credit cards, identity theft, or spam emails after using Ly.com. Some customers also claim that Ly.com sold their information to other companies or websites.
As you can see, Ly.com is not a legit or safe site to book your flight with. It is a scam that preys on unsuspecting travelers who are looking for a bargain. But don’t take my word for it. Here are some of the reviews and ratings that Ly.com has received from other customers on Trustpilot, Tripadvisor, and Reddit:
- “DO NOT BUY!!! Worst experience ever. They reject the refund for unused tickets. Round trip tickets are both canceled after missing outbound flight. I requested partial refund or rebook one-way portion. They keep lying that airline rejects the refund even though it is nothing related to the airline. They started to forwarding my call to Chinese voice mail.” – estella lee, Trustpilot
- “ly.com scammer don’t promote ly.com! during check out, after i filled all my credit card info, i received notification for succeed payment. after few minute i received email, ly.com mention i success for subscription as members ly.com. no any ticket received. i also don’t know how to unsubscribe as members ly.com. all credit card info with ly.com allready. ly.com is scammer. bewar” – Azmi Era, Trustpilot
- “I attempted to book flights within Thailand for an upcoming trip, I did not even submit, nor confirm the trip, although all information was in, I received an error code. After refreshing the page, it booked me on the incorrect day.” – Julia Colette, Tripadvisor
- “Fraudulent and glitchy website. Do not submit any information on this site. I came to site through google thinking it could be trusted since I was booking a flight but the whole process turned out to be a scam because of the way their website is setup. I tried to call them but turns out they’re based in China so I can’t even speak to them in the US.