If you’re looking for a new online store to buy trendy clothes, accessories, and home decor, you might have come across Vivienee.com. This website claims to offer high-quality products at affordable prices, with free shipping on orders over $69. Sounds too good to be true, right?
Well, you’re not alone in wondering if Vivienee.com is legit or another scam. In this blog post, I’ll reveal the truth about this website, based on my own research and experience. I’ll also share some tips on how to spot and avoid online shopping scams in general.
What is Vivienee.com?
Vivienee.com is an online store that sells women’s clothing, accessories, shoes, bags, jewelry, and home decor. The website was registered on October 8, 2023, according to Whois, which means it’s a very new site. The domain name is registered to a company called Chengdu Aiweier Technology Co., Ltd., located in China.
The website looks professional and attractive, with a lot of products and categories to choose from. The prices are also very low, compared to other similar online stores. For example, you can find dresses for as low as $9.99, sweaters for $12.99, and boots for $19.99. The website also offers discounts, coupons, and flash sales to entice customers.
However, there are some red flags that suggest that Vivienee.com is not a trustworthy website. Here are some of them:
- The website does not have a clear and detailed About Us page, which is usually a sign of a scam website. The only information available is a vague and generic introduction that says “Vivienee is your global online store that delivers latest fashion apparel for you!”.
- The website does not have a physical address, phone number, or email address listed on the Contact Us page. The only way to contact the customer service is through a form on the website, which is not very reliable or responsive.
- The website does not have any social media presence, which is unusual for an online store that claims to have thousands of customers. The only links to social media platforms are on the bottom of the website, but they lead to blank pages or unrelated accounts.
- The website does not have any customer reviews or ratings, which is another indication of a scam website. The only feedback available is on the product pages, but they are all positive and generic, and seem to be fake or copied from other sources.
- The website does not have a secure connection, which means that your personal and financial information is not protected when you shop on the site. The URL of the website does not start with https, and there is no padlock icon on the address bar, which are signs of a secure connection.
- The website has a lot of spelling and grammatical errors, which show a lack of professionalism and quality control. For example, the website uses the term “Return & Exchange” instead of “Returns & Exchanges”, and the term “Shipping Info” instead of “Shipping Information”.
- The website has a very poor return and refund policy, which is very unfair and unreasonable for customers. According to the website, you have to pay for the return shipping fee, and you can only return items within 15 days of receiving them. The website also states that “Items with non-returnable marks and free gifts cannot be returned”, which is very vague and confusing.
Is Vivienee.com a Scam?
Based on the evidence above, I can confidently say that Vivienee.com is a scam website that you should avoid at all costs. If you shop on this website, you will most likely receive low-quality or counterfeit products, or nothing at all. You will also risk losing your money and exposing your personal and financial information to hackers and scammers.
I’m not the only one who thinks that Vivienee.com is a scam. There are many other customers who have shared their negative experiences and complaints about this website on various online platforms, such as Trustpilot, Sitejabber, and Scamadviser. Here are some of the reviews that I found:
- “This website is a scam. I ordered a sweater and a coat from them and they sent me two pieces of garbage that look nothing like the pictures. They are made of cheap and scratchy material, and the sizes are way off. I tried to contact them to get a refund, but they ignored me. Do not buy from them!”
- “I wish I had read the reviews before ordering from this website. I ordered a dress and a pair of boots, and they took forever to arrive. When they finally did, I was shocked by how bad they were. The dress was stained and ripped, and the boots were falling apart. They also smelled terrible. I contacted the customer service, but they refused to help me. They said I had to pay for the return shipping, and that they would only give me a partial refund. This is a scam, do not waste your money!”
- “This website is a joke. I ordered a necklace and a bracelet from them, and they sent me a plastic bag with some beads and a string. They are not even jewelry, they are trash. I contacted the customer service, but they did not reply. I filed a dispute with my bank, and I hope I can get my money back. Stay away from this website!”
How to Spot and Avoid Online Shopping Scams
Online shopping scams are very common and can be hard to detect. However, there are some tips and tricks that you can use to spot and avoid them. Here are some of them:
- Do your research. Before you buy anything from an online store, do some background check on the website. Look for information such as the domain name, the registration date, the owner, the contact details, the social media presence, the customer reviews, and the ratings. You can use tools such as Whois, Scamadviser, and Google to find this information.
- Check the security. Always make sure that the website you are shopping on has a secure connection. Look for the https and the padlock icon on the URL of the website. This means that your data is encrypted and protected. Also, avoid clicking on any suspicious links or pop-ups that might redirect you to a fake or phishing website.
- Use a safe payment method. Always use a safe and reliable payment method when you shop online, such as a credit card, a debit card, or a third-party service like PayPal. Avoid using methods such as wire transfers, money orders, or gift cards, as they are not traceable or refundable. Also, never share your personal or financial information with anyone online, such as your passwords, PINs, or CVVs.
- Keep records. Always keep records of your online transactions, such as the order confirmation, the receipt, the tracking number, and the correspondence with the seller. This will help you in case you need to file a dispute, a complaint, or a chargeback. Also, monitor your bank statements and credit card statements regularly, and report any unauthorized or fraudulent charges immediately.
Here are some frequently asked questions about Vivienee.com and online shopping scams in general.
Q: Is Vivienee.com legit?
A: No, Vivienee.com is not legit. It is a scam website that sells low-quality or counterfeit products, or does not deliver anything at all. It also does not have a secure connection, a clear and detailed About Us page, a physical address, a phone number, an email address, a social media presence, a customer reviews or ratings, or a fair and reasonable return and refund policy.
Q: How can I get my money back from Vivienee.com?
A: If you have already shopped on Vivienee.com and want to get your money back, you can try the following steps:
- Contact the customer service of Vivienee.com and request a refund. However, this might not work, as they are likely to ignore you or refuse to help you.
- Contact your bank or credit card company and file a dispute or a chargeback. Explain the situation and provide any evidence that you have, such as the order confirmation, the receipt, the tracking number, and the correspondence with the seller. However, this might take some time and effort, and there is no guarantee that you will get your money back.
- Report the website to the authorities and the consumer protection agencies, such as the FTC, the BBB, and the [IC3]. This will help to warn other potential victims and to stop the scammers from operating.
Q: How can I avoid online shopping scams?
A: To avoid online shopping scams, you can follow these tips:
- Do your research. Check the background and the reputation of the website before you buy anything from it.