If you’re looking for a bargain on underwear, you might have stumbled upon Zorelace.com, a website that claims to sell various products at very low prices. But before you whip out your credit card and place an order, you might want to ask yourself: is Zorelace a scam or legit?
In this blog post, I’ll give you the full details on Zorelace.com, the red flags to watch out for, and the best ways to protect yourself from online shopping scams. By the end of this post, you’ll be able to make an informed decision on whether to buy from Zorelace.com or not.
What is Zorelace.com?
Zorelace.com is a fraudulent online store that you should avoid at all costs. This scam website claims to sell various products at very low prices, but will either send you counterfeit or inferior goods, or nothing at all.
Zorelace.com is part of a larger scam network based in China that operates countless fake online retail sites with the sole intent of defrauding customers. They use spam emails and social media platforms like Facebook, Instagram, and TikTok to promote their site and lure in victims.
Here’s a screenshot of their homepage:
As you can see, they offer products like bras, panties, socks, and leggings for as low as $0.99. They also claim to have free shipping on orders over $39 and a 30-day return policy.
Sounds too good to be true, right? That’s because it is.
How does the Zorelace.com scam work?
The Zorelace.com scam works by enticing customers with incredibly low prices and stolen product images. Once customers place orders and submit payment information, the scammers simply take the money and run.
Customers are left with one of the following outcomes:
- Nothing at all – The most common outcome. Orders go unfulfilled and simply disappear after payments are processed.
- Knock-off or inferior substitutes – Customers may receive cheap replicas made with poor-quality materials that do not match the original product descriptions.
- Used, damaged, or tampered goods – In some cases, customers report receiving items that are clearly used, broken, or otherwise tampered with, showing that no new products are being shipped.
- Completely wrong items – Some orders arrive with products that are completely different from what was ordered, demonstrating no order accuracy.
On top of selling sham goods or no goods at all, Zorelace.com also unscrupulously collects customers’ personal and financial data during checkout, including full names, home addresses, phone numbers, credit card details, and more. This information is likely used or sold for nefarious purposes like identity theft, credit card fraud, or sharing on dark web marketplaces.
What are the red flags at Zorelace.com?
There are many red flags that indicate Zorelace.com is a scam website. Here are some of the most obvious ones:
- Fake or absent reviews – Zorelace.com has no customer reviews on its site, which is unusual for an online store. The few reviews that are available on third-party sites like Trustpilot and Sitejabber are mostly negative and warn others to stay away from this scam site.
- Unbelievably high discounts/low prices – Zorelace.com offers discounts up to 90% off, which is unrealistic and unsustainable for any legitimate business. The prices are so low that they don’t even cover the cost of production, let alone shipping and handling.
- No customer support – Zorelace.com provides no contact information to reach customer service. There is no phone number, email address, or physical address on the site. The only way to contact them is through a generic contact form that never gets a response.
- Payments via payment systems that do not support refunds – Zorelace.com only accepts payments via PayPal, which is a red flag for online shopping scams. PayPal does not offer buyer protection for transactions that involve intangible goods or services, which means you won’t be able to get your money back if you get scammed by Zorelace.com.
- Items’ images are sourced from another page – Zorelace.com uses stolen product images from other websites, such as Amazon and Shein. This shows that they don’t have their own inventory or original products. You can use a reverse image search tool like TinEye or Google Images to check where the images come from.
- Design repeats the one of a different page – Zorelace.com has a very similar design and layout to other scam websites that are part of the same network, such as Zolucky, Noracora, and Chicv. This shows that they are using a template or a clone to create multiple scam sites.
How to spot these scam websites?
Zorelace.com is not the only scam website out there. There are thousands of other fake online stores that use the same tactics and tricks to deceive customers. Here are some tips on how to spot these scam websites and avoid falling for them:
- Do your research – Before you buy anything from an unfamiliar website, do some background checks on it. Look for customer reviews, ratings, complaints, and feedback on sites like Trustpilot, Sitejabber, Scamadviser, and Better Business Bureau. You can also search for the website name on Google or social media platforms and see what other people are saying about it.
- Check the domain name – Scam websites often use domain names that are similar to well-known brands or websites, but with slight variations or misspellings. For example, Zorelace.com sounds like Zara.com, a popular fashion retailer. You can use a tool like Whois to check the domain name registration details and see when and where the website was created. If the website is very new, has a foreign or anonymous registrant, or uses a free email service, it could be a scam.
- Look for contact details – Legitimate online stores usually provide clear and easy ways to contact them, such as phone numbers, email addresses, physical addresses, and social media accounts. Scam websites, on the other hand, tend to hide or omit their contact information, or use fake or generic ones. If you can’t find any way to reach the website owner or customer service, or if you don’t get a response from them, it’s probably a scam.
- Compare the prices – Scam websites often use extremely low prices or high discounts to attract customers. If the price seems too good to be true, it probably is. Compare the prices of the products you want to buy with other websites or retailers, and see if they are realistic and reasonable. If the price is significantly lower than the market value, it could be a sign of a scam.
- Pay with a secure method – When you shop online, always use a secure and reliable payment method, such as a credit card, a debit card, or a trusted online payment service like Stripe or Square. These methods offer some level of protection and dispute resolution in case something goes wrong with your order. Avoid paying with methods that don’t offer any protection, such as wire transfers, money orders, or gift cards.
What to do if you already fell for the scam?
If you already bought something from Zorelace.com or a similar scam website, don’t panic. There are some steps you can take to try to get your money back and prevent further losses. Here’s what you can do:
- Contact the website – The first thing you should do is contact the website and ask for a refund or a cancellation of your order. You can use the contact form on their site, or send them an email if you have their address. Be polite but firm, and explain why you want a refund or a cancellation. You can also mention that you will report them to the authorities if they don’t cooperate. Keep a record of your communication with them, such as screenshots or email receipts.
- Contact your bank or payment provider – If you don’t get a response from the website, or if they refuse to refund or cancel your order, you should contact your bank or payment provider and dispute the charge. Explain the situation and provide any evidence you have, such as your order confirmation, your communication with the website, and any screenshots or photos of the products you received (if any). Depending on the payment method you used, you may be able to get a chargeback or a refund. However, this is not guaranteed, and it may take some time and effort to process your claim.
- Report the website – You should also report the website to the relevant authorities and platforms, such as the [Federal Trade Commission], the [Internet Crime Complaint Center], the Better Business Bureau, and the Scamadviser. You can also warn other people about the website by leaving reviews and ratings on sites